Members of the Resident Lenders of North Carolina believe the interest of the public, member companies and employees can best be served through observation of the following code.

  • Members will endeavor to create consumer confidence by offering fair treatment, courteous and efficient service.
  • Members will explain fully to customers, terms and contractual obligations of credit transactions.
  • Advertising will not make disparaging references to competition nor will it deliberately imitate slogans and illustrations of other members.
  • Association members should be knowledgeable of and support state laws which regulate and supervise our business.
  • Members will cooperate with supervising officials and other public authorities in the effective enforcement of laws and regulations governing the business.
  • All members will work diligently to promote and improve the image and reputation of the consumer finance business and this association.
  • Members will not discuss or release information that might impair progress or be harmful to the continuing success of this association or the consumer finance business.